Amazon.com Help: Replace an Item
Replace an Item. If you received a damaged, defective, or incorrect item sold by Amazon, you can request a replacement through Your Orders.
Amazon.com Help: Exchanges and Replacements
Did you receive a damaged, defective, or wrong item sold by Amazon and want to replace it with the same item? Is your order missing an item or part and you ...
Note: Did you receive a damaged, defective, or wrong item sold by Amazon and ... You can return items from different orders in the same package through Your ...
Received Wrong Order From Amazon : Useful Links
Politely explain that replacements are not within Amazon policy and that Amazon doesn't provide a way for sellers to print a shipping label for a ...
If you did make a mistake and the Buyer asks you to refund the return postage, then per Amazon policy, you would need to. However, if the Buyer ...
For instructions on how to return a gift or wrong order, visit Amazon's Returns Center. Let's say you received an Amazon package that's addressed to a different ...
Go to Your Orders. · Locate your order in the list and click Problem with order. · Select your problem from the list. · Select Request refund. · Enter your comments in ...
ii. offer an immediate refund and apologize if you no longer have the item that they ordered to ship
Simple delivery mistakes happen all the time. If it's a simple case of wrong address/correct street and you know for whom the package is intended ...
I just looked at my last two FBA orders and there is no I did not receive it option.