Cases for Buyers - Our House Rules | Etsy
A non- delivery occurs when a buyer places an order but does not receive the item.
Didnt Receive Order Etsy : Useful Links
If your order is Not Shipped yet, contact the shop to see when the seller will ship your order. Items on Etsy include processing times that the sellers set to let you ...
Solved: A customer told me she didn't receive her order, which was mailed in September. There is no tracking with the order as tracking isn't.
However, if you don't want to use our Case System, you have the option of ...
Customer says they didn't receive order / USPS says they delivered. by JaimieArtCo. Etsy Seller.
What are my options if I don't agree with how this is being handled?
In order to keep shipping costs down I don't offer tracking and it hasn't really been ... through Etsy, which will help protect you if a buyer claims they didn't receive ...
If you didn't receive your item due to wrong address you provided you will be ...
If your order is Not Shipped yet, you can contact the seller to check in on the order. A case is a formal way to file a complaint against a shop. You can open a case ...
As per usual I received a "Shipping Label Created" email and a copy of the " Shipping Notification" email for Order #1104944155; but I did not receive any emails ...