Cases for Buyers - Our House Rules | Etsy
The seller failed to disclose that an item is damaged or is missing parts.
We specialize in affordable and hard to find by thenewplantco
full responsibility for any damage your plants may receive during
transit.
Shipping Policy - Our House Rules | Etsy
By entering tracking information or delivery confirmation on Etsy,
By placing your order, you agree to abide by these policies. We work our hardest to get orders out as quickly as possible. Orders are usually shipped within 1-3 ...
Etsy Order Damaged During Shipping : Useful Links
You are refunding due to damage during shipping.
Get the necessary paperwork, pictorial evidence from the customer, affidavits signed, etc. then file the claim as the seller. Once the customer does their part, they ...
Ask your customer to send you photos of the broken item, the box, and the packaging. You (the seller) file the insurance claim with USPS, and you will need photos ...
The buyer is demanding an immediate refund, it has not even been 24 hours since she received the package and notified me that it arrived broken. She is ...
but if the package is lost or the item inside badly damaged I point the customer to ...
If your item is damaged or an item is missing from your package, you'll need to visit an