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Buyer Policy - Our House Rules | Etsy

Jun 25, 2019 ... If Etsy determines that an item is not as described, the seller will be required to refund the order, including original shipping and return shipping.

How To Refund A Shipped Order On Etsy : Useful Links


On Etsy.com, click the Your Account icon. · Click Shop Manager. · Click Orders & Shipping. · Click the … · Click Issue a refund. · Select a Reason for issuing a refund ...


The only way to do that is refund the shipping cost to the buyer here on Etsy next to her order. Where and if you print labels has nothing to do with it. Once you ...


How to cancel an order · On Etsy.com, click Shop Manager. · Click Orders & Shipping. · Access the Cancel an order page, which can be done in two ways: · Select a ...


On Etsy.com, click Shop Manager. · Click Orders & Shipping. · If you don't see the order in the first tab, click Completed. · Click Refund under the shipping label ...


Go to Orders and Shipping - find the order, click on 'Receipt', then 'Manage Order' , then 'Issue a Refund'. The costs for the different options (item, shipping, gift ...

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