If you think your package or mail is lost or delayed, follow these steps to help us find your mail.
Responses to common requests such as package not received or delivered, missing package, or where is my package and other tracking ...
Either the person who sent the mailpiece or the person who received it may file a claim for insured mail that is lost, arrived damaged, or was missing contents.
If an inquiry determines that a package is lost, the Postal Service will send a claim packet to the U.S. sender with instructions on how to file a claim. You may also ...
FAQs · Finding Missing Mail · Filing a Claim · Requesting a Refund.
Enter the Tracking/Label Number and shipping date.
You can report a missing package by filing a claim at the USPS claims
Customers may file claims for damaged and/or missing contents immediately, but no later than 60 days from the date of mailing. Lost Articles. Mail Type or ...
Here's how to do that through USPS, UPS, and FedEx.
By mail: Call 800-ASK-USPS (800-275-8777) to have a claim form mailed to you.