Go to our order status page and check your order status 24 hours a day. You can also call our Gear Advisors at (888) 880-3811 and get up-to-date order ...
Jenson USA: Online mountain & road bike parts, clothing and ...
We offer free shipping on orders over $60.
We have a “No Hassle” return policy. Jenson USA will accept returns of new,
unused, and unopened items within 365 days from the date of your invoice. Let
us ...
How long before I receive my order? Jenson USA uses UPS or USPS for all US
lower 48 deliveries. All APO/FPO and deliveries to Puerto Rico ship via US
Priority ...
Ordering From Jenson Usa : Useful Links
When my back-ordered shock looked like it was going to be more than a month out Jenson took the initiative and contacted me to discuss options. Scott worked ...
I'm just getting into mountain biking (been riding bmx/dirt for 10+ yrs.) and ordered a Jamis complete bike from JensonUSA.com. I ordered the ...
I was going to order a bunch of small parts and maintenance items from Jenson because I like their selection, but I noticed that they have been ...
My son ordered a bicycle in the fall of 2020. Due to the pandemic, there was a long delay on the manufacturers part. On 11/03/2020, Jenson USA contacted him ...
Anybody else having issues getting through to Jenson USA? Ordered a part almost 2 weeks ago. It shipped and now has vanished. I've called ...
How Do I Make a Change To Or Cancel My Order? Print. Once you submit your order, our expedited shipping process begins. As a result, changes or ...