Order statuses cannot be changed in the admin panel, as it disrupts the business logic of Magento itself. Generally, it's only possible to cancel, ...
If you look into the function canCancel under Mage_Sales_Model_Order then you can see what in what situations an order can or cannot be cancelled.
Any invoiced orders in Magento cannot be canceled, but they can be closed. You need to issue a credit memo, which is refund in Magento.
2. I also have transactions that have been paid on the gateway side and it is showing as "Processing" and I cannot change the status manually as ...
You can edit the order, place it on hold, or cancel it entirely.
Steps to reproduce Install Magento 2.0.6 Place an order Try to cancel it via admin Expected result Order is cancelled Actual result Error is ...
Creating an invoice for an order converts the temporary sales order into a permanent record of the order that cannot be canceled. A new ...
How to Cancel/Complete orders in the Magento 2 Admin that have been partially invoiced/shipped Print. Modified on: Fri, Jan 12, 2018 at 3:50 ...
If an order has been shipped, it cannot be canceled. See Magento Order Management. Updated 10 months ago. Did you find what you were looking for? Yes No ...
A CSA can cancel a full order in the OMS Admin via Actions > Cancel